Standard Delivery Estimates

Shipping times to Australian major cities and metropolitan areas are up to 7 days from the date of dispatch. Outer metro, rural and remote areas including Tasmania and Northern Queensland may experience slight delays but on average are delivered within 5-10 days of dispatch.

Our couriers are wine transport specialists and have been trained on the transport and storage and delivery of wine. All orders are sent on the fastest possible wine specific service, this differs from regular express shipping as wine cannot be transported using conveyor belts and requires hand loading.

During extremely hot weather, we may hold back shipping if we feel there is a risk of heat damage to the wine during transit. Should this delay be longer than 2 business days we will advise via email.

*Please note that during peak periods and promotions dispatch times and delivery estimates may be extended by 24-36 hours based on volume. Please get in contact via email if you have any questions or concerns.

At this time we are only able to ship wine to destinations within Australia.

DAILY DISPATCH

Orders received by 3:00 pm ACST will be dispatched same business day via specialist wine courier service.* Please contact us via i@club-spritz.com.au for any express requests — we're happy to help where we can!

OTHER INFORMATION

If you believe there to be an issue with a product that you have purchased please don’t tip it down the drain.Replace the lid/cork (must be over 3/4 of bottle remaining) and contact us at i@club-spritz.com.au we will be happy to assist with next steps.

You may return most new, unopened items in new condition within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect item, etc.).

If you need to return an item, please Contact Us with your order number and details about what you would like to return. We will respond quickly with instructions for how to return items from your order.